Important Information
Policies
To help make your stay at NRMA Bairnsdale Riverside Holiday Park in Bairnsdale as comfortable and enjoyable as possible, please take a moment to review the hotel policies below. These guidelines cover important details such as check-in and check-out times, guests, children, pets, and payments, so you know what to expect throughout your stay.
Check-In & Check-Out
- Check-in: from 2:00 PM
- Check-out: until 10:00 AM
- Early or late arrivals may be arranged directly with park staff when possible.
Identification & Age
- A valid photo ID is required at check-in.
- Minimum age to book or check-in is 18 years.
Payments & Deposits
- A deposit may be required to secure bookings.
- Balance is typically due on arrival; accepted payment methods include card and cash.
Pets
- Pets are welcome in designated cabins and sites with prior approval.
- Dogs must remain leashed in common areas and are not permitted in shared facilities.
- An off-leash exercise area is available on-site.
Smoking
- Smoking is not permitted inside cabins, holiday units, or communal buildings.
- Designated outdoor smoking areas are provided.
Cancellations
- Flexible cancellation policies apply depending on season and booking channel.
- Guests are advised to check their reservation details for exact terms.
General Rules
- Quiet hours apply in the evening to maintain a relaxed atmosphere.
- Guests are responsible for keeping their site or cabin tidy and secure.